Overview
   Systems
   Networking
   Hosting Services
   Support Plans
   Backups & Protection
   Terms and Conditions

Gold Plan
Guaranteed on-site response in the event of hardware failure
2 Hour Priority Telephone Support
Regular health Check on Systems
Labour & Travel Costs inclusive.
Discounted prices on new hardware
Preventative Maintenance
All Silver & Bronze plan features inclusive.

Silver Plan
A guaranteed on-site response in the event of hardware failure
4 Hour priority telephone Support
Discounted prices on new hardware
travel & Labour inclusive
All Bronze plan features inclusive

Bronze Plan
6 Hour on-site response in the event of a hardware failure.
Virus Updates.
Software Updates.
Full Access to members Area of our website.
Remote Support (Optional).
Proactive Support (Optional).
Monthly Reports.

 

In all cases, where hardware failure is the result of misuse or neglect on the part of the client then charges will be applicable. Only parts under manufacturers warranty or stated on the agreement will be covered

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